Personalize your message to your customers. We give you all the tools to maintain compliancy and resources to communicate using auto responders, drip campaigns and scheduled messaging. Our server has a 99.9% up time so there is no annoying down time when you need to get your message out.
Your Regular Android On Roids When Synced With SMS Gatez Cloud
Wholesale pricing using ‘Bring Your Own Route” with Twilio, Vonage, Telnyx, etc
Identify Serial Litigators, Federal & State DNCs hiding in your next campaign’s list
SHAFT sex, hate, alcohol, firearms, tobacco content is strictly prohibited on all US number originators. Support of Programs that provide prohibited content is subject to permanent expiration of the entire Long Virtual Number or Toll-Free Number or the specific Program.
Vaping or marijuana/cannabis or content relating to dispensaries falls under this prohibited content. Programs must operate according to all applicable federal and state laws and regulations to use SMSGatez’s SMS software for business practices.
High-Risk Verticals that may lower the conversion of your campaign due to messages flagged by carriers (Verizon, T-Mobile, AT &T, Sprint, etc).
Furthermore, financial offerings, loan origination, and matching services are prohibited to use SMSGatez for their text message campaigns, such as:
If we suspect your account is being used for unlawful purposes such as the following, we reserve the right to terminate your service of accessing our software.
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
Not exactly. Although we strictly enforce SHAFT messaging, we will try our best to work with you to create messaging that is less aggressive and can allow you to send out neutral messaging in the form of surveys. This will give you better conversion with less flags to the carriers. We have also implemented a new feature of Device Detection which will limit the number of bots clicking through your messages.
This is a common question and SMSGatez requires that you only use data that is opt-in (people you are sending SMS messages to have given you permission to contact them)
Our text messaging service works best for business with LG Rebel from Straight Talk using a Verizon SIM. Other phones that are easy to work with are SAMSUNG, HUAWEI, NOKIA to name a few. Here is a link to the Straight Talk LG Rebel Reconditioned phone. https://www.straighttalk.com/all-phones/lg-rebel-4-prepaid Verizon Prepaid works well also.
If you are in need of assistance with your account you can fill out the form to be contacted and one of our representatives will reach out to you via phone/email/text. You can also chat with us via the chat button in the lower right corner of your screen.
Credits are the static conversion used to represent units to send/receive messages via our SMS Software or to purchase Virtual Numbers on managed accounts.
If your text message was over 160 characters, it may have been broken into multiple texts. Each message of 160 characters counts as 1 credit.
If your account runs out of credits your account will no longer be able to send messages, or respond to keywords automatically. If your account remains in an ‘out of credit’ status, your account will be changed to an ‘inactive’ status and your devices/virtual numbers will be removed from your account and unable to be retrieved. In the event that your numbers are devices that you are in possession of then you will have to register them once more when your account is brought into good standing.
A text message is limited to 160 characters (including spaces). A message over this limit, may be divided into messages of 153 characters each. Special characters may count as 4 normal characters each.
SMSGatez provides a service to deliver your SMS messages to your contact list with no guarantee.
There are many reasons that campaigns fail to have good conversion (ROI). Top reasons would include the quality of the data you are sending, the consent of your contacts to receive messages from you, and the content of the message you are sending.
| Determining whether messages are being delivered is as simple as going to your Inbox and checking for response. If there is no response to messages check the last response to that phone making sure that the SIM is not blocked or the SIM subscription has not lapsed. Depending on your SMSGatez subscription you may want to check if you have credits remaining. |
| Troubleshooting problems with the SIMDroid Phones with just a few tests. Go to Gatez Cloud (app.smsgatez.com) then Text>Settings>Pulse Check Android Phones You will either see a pop-up with ‘Congrats, there is no communication issue from SMSGatez to your phones!’ or you will see a list of the phones that have a connection error. For the phones listed you will need to first check if they are charged and connected to a WiFi connection, phone is charged and if all looks fine, then restart phone and check pulse once more. |
The first thing to check is the email address you used to sign up for your account, make sure that you are using the correct password and that the phone is not already on your account.
Your Android device gives this message to any third-party mobile application that you attempt to install on your device as a safeguard to prevent malware, trojans, and viruses. Our Application is free from viruses. You can go to your settings and choose to run once to install.
Credits are added manually by our staff. Generally, credits are added immediately after payment. Please click the chat button to check the status of your order.
We can refer you to a Virtual Assistant/Call Center Service. Please contact our support and we will be happy to point you in the right direction.
