SMS Survey Software

Design and send professional mobile surveys, gather valuable data, and customer feedback via our SMS survey solution.

Data collection via SMS is more efficient compared to other survey tactics because of prompt delivery, high open-rate, and a greater likelihood for a response. Our SMS survey tool helps companies create high-quality customer satisfaction surveys and polls to gather customers’ valuable feedback. With a built-in autoresponder, set automated replies in action – thanking recipients for their valuable feedback or answering the queries.

Why Opt for an SMS Survey Software


Mobile users keep phones within their reach for at least 14 hours a day. Moreover, an average person checks his/her phone around 150 times a day.


SMS surveys have a higher delivery and an open rate of up to 98%. However, the surveys dispatched via email have an open rate of around 20%.


An average person takes around 90 seconds to reply back to an SMS received – making SMS surveys a prompt method of receiving customer feedback, and extract customer experience insights.


SMS surveys are one of the most cost-effective methods of data collection – making it a widely adopted survey tactic by SMEs and conglomerates around the globe. 

What Our SMS Survey Software Has to Offer


Personalized Surveys

Create and deploy surveys seamlessly with SMSGatez. No need to create separate messages for different recipients. Design personalized survey templates and say goodbye to the menial process of drafting messages time and again.


Multi-Level SMS Surveys

SMSGatez enables you to create multi-level text message surveys where the subsequent texts are triggered by the response selection of a recipient – a handy feature for piped question type surveys.



Autoresponder is another great feature offered by SMSGatez. The autoresponder feature of our SMS survey software allows you to thank your recipients for their participation in the survey or help you ask questions that require probing for collecting feedback.


Opt-Ins & Opt-Outs

The opt-in feature of our SMS survey tool facilitates you to ask recipients’ permission before dispatching the surveys. This significantly enhances your response rate as the respondents will be expecting a survey that requires their valuable feedback. Further, it helps you be in compliance with the TCPA guidelines.


Real-Time Tracking

SMSGatez enables you to track SMS delivery and open-rate seamlessly with just the click of a button – a handy feature to help you stay up-to-date with the numbers.


Bring Your SMS Provider

If you already have an SMS service provider and are just looking for an app with a user interface to help you dispatch your surveys via text, SMSGatez is here to help. We empower you to connect your APIs with our user interface to help you send text surveys seamlessly using your preferred SMS service provider.

We can help with



Execute SMS Marketing campaigns seamlessly with our web-based SMS solution.

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Lead Generation

Reach a vast audience via efficient SMS lead generation campaigns.

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SMS Support

Provide instant customer support with automated SMS messages

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Send mobile surveys, gather valuable data, and customer feedback

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Bulk Messages

Send personalized messages seamlessly via our bulk SMS software

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Share coupons, discount codes, and vouchers via text with your audience.

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Promote your product, services and content via SMS

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Carry out bulk registrations and onboard people seamlessly

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Send automated text messages to the engaged targeted audience.

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Affiliate Promotions

A feature packed platform for affiliate marketers to reach out to the masses

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Send SMS Reminders in bulk to your audience and customers

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Hiring & Staffing

Streamline and speed up the recruitment process via SMS

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A one-stop web-based solution to help you send SMS Campaigns.

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Advertise your product and services to the masses via SMS

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Send SMS based prompt alerts and notifications without any hassle

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Push Notifications

Send push SMS notifications hassle-free via our web-based SMS solution.

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What Our Clients Say


We integrate with all your favorite SMS Services & API's



Will I be able to conduct polls, customer feedback, and satisfaction surveys via SMS using this software?

Yes. Our platform enables you to conduct a variety of polls and surveys by sending survey questions to phone numbers of recipients and receiving responses via SMS.

Can I schedule SMS surveys using your SMS survey software?

Yes. You will be able to schedule SMS surveys or dispatch them right away using our SMS survey tool.

Can I send multi-layered surveys using this software?

Yes. Our SMS survey software empowers you to design and dispatch multi-layered surveys by enabling you to specify keywords in the responses received to trigger the subsequent messages.

Will I be able to track the open-rate of the messages sent?

Yes. Our SMS survey software enables you to track your messages’ open-rate with just the click of a button to help you stay up-to-date.

Will this software help me send ‘thank you messages’ automatically after the completion of a survey by a recipient?

Yes. You can set certain triggers to blast ‘thank you messages’ followed by survey completion or send other replies automatically using our SMS survey software.

Is SMSGatez a web-based SMS customer service software or would I need any application to use it?

SMSGatez is a web-based solution that helps you design, and dispatch SMS surveys seamlessly without having to download additional apps or plugins to access the features of our software.

How do I contact SMSGATEZ if I have any queries about the software?

If you have any queries about our SMS survey software, kindly fill out the form to be contacted and one of our representatives will reach out to you via phone/email/text. If you’re in dire need of assistance then you can also reach out to us right away via the chat feature in the lower right corner of your screen.

I’m not tech-savvy, what if I want you to give me a walk-through?

Sure. We can refer you to our virtual assistant or a support representative to give you a detailed walk-through or help you solve your concerns. Please feel free to contact support and we will be happy to point you in the right direction.

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