SMS Support Software

Chatbot for Customer Support

Almost all success stories about awesome brands have one thing in common - they consider customers as their top priority.

Providing support to customers is pivotal for success no matter what industry a business operates in. To survive cut-throat competition, companies must provide efficient and timely customer support.  Short message service is one of the quickest and cost-effective ways of reaching out to customers, and that’s where we come in.  SMS Gatez keeps your campaigns compliant while maintaining your budget.  

Our SMS Support Software Facilitates


Customer Support

SMS Gatez understands that not everyone is a computer guru.  We have a Set It and Forget It Philosophy that lets you get on with what you do best, which is promoting your product or business.  Simple to use and efficient.  Set up Auto Responders to reply to your Frequently Asked Questions.  API Integration allows you to connect to almost any platform.  


Automated Support

We believe in complete automation. SMSGatez enables you to design multi-layered campaigns with unlimited keywords and unlimited autoresponders. We can set up Conditional Communicators to not only focus on frequently asked questions but to also set up drip marketing or product updates.


Know Your Customer

SMS Gatez allows the convenience of flexibility.  Conduct a variety of customer feedback and satisfaction surveys while maintaining product support. This enlightens you about customers’ expectations and whether or not you’re living up to them. Embrace a proactive approach to solving problems before they are out of control.


Scheduled Update & Notifications

Flexible and Convenient.  Keep your customers in the know when there are scheduled updates and maintenance.  Schedule update notifications to avoid being bombarded with customer queries during maintenance. 


Templates & Trigger Keywords

Most of the queries received by support representatives are repetitive and lack a high level of technical assistance making it easy to set up UNLIMITED templates using UNLIMITED keywords to trigger UNLIMITED autoresponders. This allows you to liberate resources of your support center.  Save your campaign messages as a template so that you always have quick and easy access.


Automatic Confirmations

Don’t leave a customer hanging. SMSGatez helps you send automatic confirmations and notifications about cancellations, returns, payments, refunds, and more. This builds on the customer relationship.

We can help with


SMS Marketing

SMS Solutions For Your Business

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SMS Lead Gen

Lead Generation on Steroids

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SMS Chatbots

Support Via Automated SMS

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SMS Surveys

Get Your Customers Feedback With Surveys

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SMS Bulk Messages

Import CSV Lists to Your Account

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SMS Coupons

Customers Prefer Coupons via Text

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SMS News Alerts

Keep Your Customers Up To Date


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SMS Registration

Automaticaly Opt-In Via Text or Webform

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SMS Autoresponse

Conversational Engagement

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SMS Aff Marketing

Marketing Tools for Your Business

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SMS Reminders

Important Reminders For Your Customers

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SMS Recruiting

Find Your Next Candidate VIA SMS


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SMS Campaigns

Web-based solutions for compliancy.

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SMS Advertising

Advertising Via SMS Text Message

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SMS Alerts

Alerts and Notifications to Your Customers

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SMS Notifications

Send Notications to Your Customers

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What Our Clients Say


We integrate with all your favorite SMS Services & API's

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