Don’t leave a customer hanging. Our SMS support software helps you send automatic confirmations and notifications about cancellations, returns, payments, refunds, and more.
Send birthday wishes, anniversary greetings, or just the plain old best wishes. Show your customers that you care. Send coupons and loyalty rewards to the opens who have been with you through every thick and thin – strengthen your bond with customers via our automated solution.
Yes. SMSGatez is a complete web-based solution to help you provide 24/7 support to your customers.
No. You don’t need to download additional apps or plugins to use our SMS support solution to its full potential.
Yes. With our SMS support software, you can schedule and send automatic notifications and status updates regarding customers’ support queries.
Yes. You can receive replies from customers to your messages. It totally depends on you whether you wish a text to be a one-way communication medium or enable responses.
Yes. Unlike many other support solutions available in the industry, our SMS support software empowers you to welcome customers’ feedback and gauge his satisfaction regarding your support services.
Yes. Our SMS support software has a built-in URL shortener that enables you to add URLs to the messages sent to customers.
If you have any queries about our SMS support software, kindly fill out the form to be contacted and one of our representatives will reach out to you via phone/email/text. If you’re in dire need of assistance then you can also reach out to us right away via the chat feature in the lower right corner of your screen.
Sure. We can refer you to our virtual assistant or a support representative to walk you through or help you with your concerns. Please feel free to contact support and we will be happy to point you in the right direction.